1. Introduction

At Prepppr, we respect your privacy while you use our free previous year questions (PYQ) platform for JEE, NEET, UPSC exam preparation. This Privacy Policy explains how we collect, use, store, and protect your information when you access PYQs and detailed solutions.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password when you sign up to bookmark PYQs
Profile Information: Username, target exam (JEE, NEET, UPSC, etc.)
Study Activity: Bookmarked questions, viewed PYQs, solved questions, study progress
Communication: Messages sent via contact forms for support or feedback

2.2 Automatically Collected Information

Usage Data: PYQs viewed, solutions accessed, exam categories browsed, time spent studying
Device Information: Browser type, device type (mobile/desktop), IP address
Cookies: For authentication and preferences. See Cookie Policy

3. How We Use Your Information

We use your information to:

Provide free access to previous year questions and solutions
Create and manage your account for bookmarking PYQs
Save your study progress, bookmarked questions, and exam preferences
Respond to support requests about PYQs or solutions
Send important updates about new PYQs or platform features
Improve question organization and solution quality through analytics
Detect and prevent platform abuse
Comply with legal obligations

4. Data Sharing and Disclosure

We do NOT sell your personal data. We only share information in these limited circumstances:

Service Providers: Supabase (database), hosting providers for PYQ storage and delivery
Analytics: Anonymized data to improve question discovery and user experience
Legal Requirements: When required by law or to protect platform integrity
With Your Consent: Any other sharing requires your explicit permission

5. Data Security

We implement industry-standard security measures to protect your data:

Encryption of data in transit (HTTPS/SSL) for secure PYQ access
Secure password hashing for account protection
Regular security audits of question database and user data
Access controls for your bookmarked questions and study data
Secure cloud infrastructure (Supabase) for reliable PYQ delivery

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access: Request a copy of your bookmarked PYQs and study data
Correction: Update your profile, target exam, or account information
Deletion: Delete your account, bookmarks, and study progress anytime
Data Portability: Export your bookmarked questions and study history
Opt-Out: Unsubscribe from platform updates (critical notices excepted)
Cookie Control: Manage cookies (see Cookie Policy)

To exercise these rights, contact us at privacy@prepppr.com

7. Data Retention

We retain your account and study data (bookmarked PYQs, progress) as long as your account is active. When you delete your account, we permanently remove your bookmarks and personal information within 30 days. PYQ content and solutions remain available for all users.

8. Children's Privacy

Prepppr is designed for students preparing for competitive exams (typically 15+ years). Students under 13 should not create accounts without parental consent. If we discover underage account creation without consent, we will delete the account and data promptly.

9. International Data Transfers

Your account data and bookmarked PYQs may be stored on servers outside India (via Supabase cloud infrastructure). We ensure these providers maintain appropriate security standards to protect your information while delivering fast PYQ access across India.

10. Changes to This Policy

We may update this Privacy Policy to reflect new features or legal requirements. Significant changes will be notified via email or platform banner. Continued use of Prepppr after changes means you accept the updated policy.

11. Contact Us

For privacy-related questions or concerns, contact us at:

Email: privacy@prepppr.com
Contact Page: prepppr.com/contact